Middlesex Savings Bank

Pros: Hometown Bank, Competitive Rates, Great Customer Service, Member of SUM Network
Cons: Not too many locations outside of Metrowest Boston

Back when I lived in Maine and New York prior to that, I had my share of experiences with “Big Banks,” namely KeyBank (see my review of KeyBank at http://www.epinions.com/content_21741407876 for more info). I...

Pros: Great customer service, low fees
Cons: Limited locations

A while ago I wrote a review of Fleet Financial Corp and how terrible they are and how they have bungled the recent takeover of BankBoston. I ended up deleting it because every time I saw it on my epinions page it would put me in a bad mood as I...

Pros: very personal
Cons: location convenience

When I opened an account with Middlesex Bank a year ago, the first thing I noticed was how nice people were. They had just opened a new branch (which gives me hope that they’ll keep expanding and become more convenient) and I found out about it through...

Pros: NICE people!! Full range of services, Mutual Bank owned by depositors
Cons: Fewer branches

After being forced to move banks too many times to count due to mergers, and always being told "We won't be bought by anyone" about three months before it happened again I was ready for a mutual bank where I could obtain excellent service, reasonable balance requirements, and a place where everyone is nice to me, the customer, for a change. I found it with Middlesex Savings. I have been greeted by name from day one, never have been asked to show an ID in "my" branch since they know me, and they even go out of their way to be extra nice to my children. What more could I ask for! I highly recommend them!